Staff app Staff app, on the tablet 7 steps · 3 min
Accept orders on the tablet English 简体 繁體
1 Step 1 of 7
A new order rings A new order rings loudly and shows at the top. Tap it to open it.
Back Pause Next step
All the steps 1 A new order rings A new order rings loudly and shows at the top. Tap it to open it. 2 Choose the time Check the dishes, then tap how many minutes it will take. The customer is told straight away. 3 Tap Accept Tap Accept. The ticket prints and the order moves to Processing. 4 Mark ready When it's cooked, tap Mark ready. Tapped by mistake? Tap Undo or Not ready. 5 Late tickets flash A ticket that's nearly due, overdue or not collected flashes, and so does its tab (e.g. Collection), so you see it from any tab. 6 Cancel a ticket Need to cancel a placed ticket? Open it, tap Cancel ticket, pick the reason and enter a manager's PIN. A paid till ticket has its payment undone first; an online card payment is refunded in full. Finished tickets go grey at the bottom of the list. 7 Or accept automatically Busy and trusted with times? In Settings, Accepting orders, switch on Accept new orders automatically. These screens are simplified drawings shown in the language you choose. Page names match the app; a few button names may be worded slightly differently.